How Summit Ventures communicates
Our official website is summitven.com, and our team uses email addresses ending in @summitven.com. Our office is at 5 Cowboys Way, STE 300, Frisco, TX 75034, and our main phone number is 214-225-9623.
Summit Ventures will never:
- change wiring or payment instructions by email or text message alone;
- ask you to send funds to a personal account, a cryptocurrency wallet or a gift card;
- pressure you to commit before you have received and reviewed the offering documents;
- ask for your passwords or online banking credentials; or
- promise a specific outcome or say an opportunity carries no risk.
Warning signs
Be cautious if you receive a message that:
- comes from a domain that looks similar to ours but is slightly different;
- asks you to act urgently or to keep the conversation confidential;
- contains unexpected attachments or links to log in or download documents;
- includes payment instructions that differ from those you received before; or
- uses the name of a Summit Ventures employee but comes from an unfamiliar phone number or email address.
Verify before you act
Before sending any funds or sensitive information, call us directly at 214-225-9623 using the number on this page, not a number provided in the message you received. Confirm the instructions verbally with a member of our team you know. If you are unsure, stop and verify.
Protect yourself
- Type our web address directly into your browser rather than following links in unexpected messages.
- Use strong, unique passwords and enable two-factor authentication on your email and financial accounts.
- Keep your devices and software up to date.
- Be careful about what you share on social media, which fraudsters use to make their approaches convincing.
If you suspect fraud
If you believe you have received a fraudulent communication that uses the Summit Ventures name, do not respond or send funds. Contact us immediately at 214-225-9623 or info@summitven.com.
If you have sent money, contact your bank or financial institution right away, as quick action can sometimes stop a transfer. You can also report fraud to the FBI’s Internet Crime Complaint Center at ic3.gov, the Federal Trade Commission at reportfraud.ftc.gov, and your state securities regulator.
